QSM Group’s Managing Director got together with other leading compliance experts from around the world, through Mango Live, to discuss how often businesses should be measuring customer satisfaction.
Training & Human Resources
QSM Group provides only quality and value adding QSM training solutions.
- Management Systems;
- Work Health and Safety;
- Quality Management;
- Auditing; and,
- Leadership and Management.
Occupational Health & Safety For Managers & Supervisors
Quality Management System solutions
Our experienced consultants are qualified to assist your business in achieving ISO Compliance and Certification
What is ISO?
ISO (International Organisation for Standardization) is an independent, non-governmental organisation representing the National Standard Institutes of over 150 countries. They develop and publish international standards in response to the needs of the international market and global expert opinions.
In Australia, the standards that are most common for certification are:
- ISO 9001 – Quality Management Systems;
- ISO 22000 – Food Safety Management;
- ISO 14001 – Environmental Management Systems;
- ISO 45001 – Occupational Health and Safety Management;
- ISO 31000 – Risk Management; and,
- ISO 27001 – Information Security.
ISO ensures products and services are of a high quality and showcases the credibility of businesses to consumers. Therefore, some business contracts and insurance agreements may also require evidence of certification.
There are two steps to certification, first of all ensuring your systems meet ISO compliance standards and second, an external audit.
Our Resource Library has Forms, Manuals, E-Books & policies and procedures to help you with your organisations QHSE management Systems and ISO Compliance.
Could your business benefit from QHSE training?
In this article, we take a look at the Work Health and Safety Act 2020 which is flagged to come into effect from January 2022 and be the biggest change to WA’s occupational safety and health system since the 1980s.
Recently Announced – West Australian Businesses To Benefit From Local Capability Fund For Compliance Development And Certification To Industry Standards
The Western Australian Government has recently announced 3 new rounds of the Local Capability Fund (LCF) to assist local businesses, including one focused on compliance – the ‘National and International Standards Compliance Round.’