QSM Group’s Managing Director got together with other leading compliance experts from around the world, through Mango Live, to discuss how often businesses should be measuring customer satisfaction.
The QSM Approach
We have established a proven methodology that we have termed “the QSM Approach” that has time and time again successfully delivered valued solutions to our clients.
- Identify the critical and important activities, tasks, processes, systems within the organisation;
- Review how they are currently being carried out;
- Determine the best practice for each;
- Document how they should be done;
- Implement the documentation. (This may require training and/or coaching);
- Verify the level of implementation; and,
- Address any discrepancies and or improvement opportunities identified during the verification step.
In today’s business world organisations also require technology to to ensure their management systems are effective and efficient. To this end QSM Group has partnered with Mango Live to offer our clients the most affordable and user friendly compliance software solution currently available.
Mango is an integrated software solution that makes compliance easy. It can be used to control, administer and maintain all of an organisation’s compliance requirements and is ideally suited to either stand alone or integrated management systems.
A Compliance Solution to Reduce Costs & Improve Business Performance.
Compliance Software: Streamline Your QHSE Management Systems
Mango is an all in one compliance management solution.
QSM Group has partnered with Mango to offer our clients the most affordable and user friendly software currently available.
Mango Makes Compliance Easy
It can be used to control, administer and maintain all of an organisation’s compliance requirements and is ideally suited to either stand alone or integrated management systems involving:
- ISO 9001 – Quality Management Systems;
- ISO 45001 – Occupational Health & Safety;
- ISO 14001 – Environmental Management Systems; and,
- ISO 22000 – Food Safety Management.
Mango has been designed by industry compliance experts, specifically with QHSE in mind. Above all it automates many of the tools and inefficient processes normally associated with quality, health and safety and environmental management system.
Mango can manage your accident and incident reporting, calendar and tasks, compliance objectives, compliance documentation, events, human resources and non-conformance. It offers valuable insights with dashboards allowing you to easily analyse and interpret live data.
Our Resource Library has Forms, Manuals, E-Books & policies and procedures to help you with your organisations QHSE management Systems and ISO Compliance.
In this article, we take a look at the Work Health and Safety Act 2020 which is flagged to come into effect from January 2022 and be the biggest change to WA’s occupational safety and health system since the 1980s.
Recently Announced – West Australian Businesses To Benefit From Local Capability Fund For Compliance Development And Certification To Industry Standards
The Western Australian Government has recently announced 3 new rounds of the Local Capability Fund (LCF) to assist local businesses, including one focused on compliance – the ‘National and International Standards Compliance Round.’