The ROI of job management software
This blog will guide you through the process of calculating the ROI of Job Management Software, focusing on factors such as increased productivity and reduced operational costs.
Quality Management Systems
What is job management software?
In this blog we discuss why job management software is essential for businesses to stay ahead in today’s competitive landscape.
5 Effective Strategies for Implementing Quality Management in Your Organisation
In this article, we explore five key strategies to implement quality management effectively. By establishing clear objectives, implementing robust quality control processes, fostering a culture of quality, embracing continuous improvement, and leveraging technology and automation, you can pave the way for enhanced quality standards and long-term success.
A Manufacturing Organisation’s Guide to Achieving ISO 9001 Certification
In this article, we look at how a manufacturing organisation in Australia can achieve ISO 9001 compliance and certification and assess the benefits of doing so.
The importance of quality control in Australian manufacturing
In this article we discuss why ensuring that products are consistently of high quality is essential for maintaining the reputation of Australian manufacturers and for meeting the expectations of customers.
Why Customers Love Mango Compliance Management Software
Mango asked some of their clients whether they would recommend Mango compliance software to other businesses in their industries… here is what they had to say.
Using Mango To Integrate Your Management Systems
In this article, we share with you an awesome webinar from our partners, Mango Live, showing you how you can use Mango to effectively integrate your management systems.
Mango Compliance Conversations: How Often Should We Measure Customer Satisfaction
QSM Group’s Managing Director got together with other leading compliance experts from around the world, through Mango Live, to discuss how often businesses should be measuring customer satisfaction.
Setting the Standard for Excellence in Customer Service
The ISO is committed to ensuring that its standards are in line with the needs of a rapidly changing society. A New ISO Standard, offering guidance on achieving excellence in customer service, is ISO 23592.
Recognising the OHS Body of Knowledge
Many OH&S professionals will find value in checking out the OH&S Body of Knowledge, an excellent and credible resource for OHS folk who are serious about understanding workplace safety and how to improve the performance of their organisation.