QSM Group’s Managing Director got together with other leading compliance experts from around the world, through Mango Live, to discuss how often businesses should be measuring customer satisfaction.
Category: Integrated Management Systems
Posts related to the topic integrated management system. An integrated management system (IMS) is a holistic system which integrates all of a businesses policies and processes into one unified system. This approach to managing a business enables the business to be more effective and efficient than if they were using multiple management systems across different areas of the company.
Recently Announced – West Australian Businesses To Benefit From Local Capability Fund For Compliance Development And Certification To Industry Standards
The Western Australian Government has recently announced 3 new rounds of the Local Capability Fund (LCF) to assist local businesses, including one focused on compliance – the ‘National and International Standards Compliance Round.’
The Trends That Are Shaping Compliance and Risk Management In 2021
In this article, we discuss the compliance trends that are shaping the way organisations address risk management in 2021. We look at how covid-19 has changed the way we do things, the current priorities of risk, and compliance leaders, and the driving factors for industry change.
Setting the Standard for Excellence in Customer Service
The ISO is committed to ensuring that its standards are in line with the needs of a rapidly changing society. A New ISO Standard, offering guidance on achieving excellence in customer service, is ISO 23592.
Recognising the OHS Body of Knowledge
Many OH&S professionals will find value in checking out the OH&S Body of Knowledge, an excellent and credible resource for OHS folk who are serious about understanding workplace safety and how to improve the performance of their organisation.
A Case Study on Beaver Tree Services and Their Experience with Mango QHSE Software
Mango QHSE Software makes ISO compliance and certification easier than ever. Hear from Joe, General Manager of Beaver Tree Services, about how Mango QHSE Software revolutionised their business, saving them time, money, and resources, and making sure they never miss anything important.
Mango Compliance Conversations: The Scope of a Management System
QSM Group’s Managing Director got together with other leading compliance experts from around the world, through Mango Live, to discuss the meaning of scope of a management system.
A Case Study on Gecko Contracting and Their Experience with Mango QHSE Software
Mango QHSE Software makes ISO compliance and certification easier than ever. See how Mango QHSE Software revolutionized Gecko Contracting, saving them time, money, and resources, and making sure they never miss anything important.
ISO Standards, Management Systems and the Context of the Organization
Defining the context of the organization is a step in the development process of several ISO standards. In this article, we take a look at what factors should be considered when defining the context of an organization.
Business Intelligence and Integration with IMS Software Solutions
In this article, we talk about integrated management system software (IMS software) solutions, taking a look at the key features and benefits of an effective IMS software.