QSM Group’s Managing Director got together with other leading compliance experts from around the world, through Mango Live, to discuss how often businesses should be measuring customer satisfaction.
Blog
Work Health and Safety Act 2020 Biggest Change to WA’s OH&S System Since the 1980s
In this article, we take a look at the Work Health and Safety Act 2020 which is flagged to come into effect from January 2022 and be the biggest change to WA’s occupational safety and health system since the 1980s.
Recently Announced – West Australian Businesses To Benefit From Local Capability Fund For Compliance Development And Certification To Industry Standards
The Western Australian Government has recently announced 3 new rounds of the Local Capability Fund (LCF) to assist local businesses, including one focused on compliance – the ‘National and International Standards Compliance Round.’
The Trends That Are Shaping Compliance and Risk Management In 2021
In this article, we discuss the compliance trends that are shaping the way organisations address risk management in 2021. We look at how covid-19 has changed the way we do things, the current priorities of risk, and compliance leaders, and the driving factors for industry change.
Setting the Standard for Excellence in Customer Service
The ISO is committed to ensuring that its standards are in line with the needs of a rapidly changing society. A New ISO Standard, offering guidance on achieving excellence in customer service, is ISO 23592.
Recognising the OHS Body of Knowledge
Many OH&S professionals will find value in checking out the OH&S Body of Knowledge, an excellent and credible resource for OHS folk who are serious about understanding workplace safety and how to improve the performance of their organisation.
AOHSEAB Accredits ECU Course Incorporating OHS with Environmental Health
ECU has highlighted the importance of integrating OH&S into all areas of an organisation, receiving certification from the Australian OH&S Education Accreditation Board for an innovative new course integrating OH&S with Environmental Science.
ISO 9001: Quality Management Systems Has Just Passed Its “Warrant of Fitness”
The ISO is committed to ensuring that its standards are in line with the needs of a rapidly changing society, reviewing standards every five years to ensure that they continue to achieve their objective.
The Green ISO Standards to Help Shape a Sustainable Future
Everybody around the world has accepted that things need to change. We need to live more sustainable lives and reduce the impact that we have on our environment. There are several standards from the ISO which guide organisations to manage their environmental impact and help shape a sustainable future.
ISO 45003: World’s First International Standard for Mental Health in the Workplace
The ISO is committed to ensuring that their standards are in line with the needs of a rapidly changing society. Their newest standard, ISO 45003, is the world’s first international standard offering guidance to organisations on dealing with mental health in the workplace.