ISO 45003 Mental Health in the Workplace QHSE Management Guidance

ISO 45003: World’s First International Standard for Mental Health in the Workplace

The ISO 45000 Family

ISO 45003 is the newest standard published within the ISO 45000 family. The ISO 45000 family offers a framework for efficient occupational health and safety management.

ISO (International Organisation for Standardization) is an independent, non-governmental organization representing the National Standard Institutes of over 150 countries. They develop and publish international standards in response to the needs of the international market and global expert opinions. There are certifiable ISO standards and non-certifiable standards, such as ISO 26000: Social Responsibility.

ISO 45003: Occupational Health & Safety Management – Psychological Health & Safety at Work – Guidelines for Managing Psychological Risks

ISO 45003 addresses the many areas that can impact a worker’s mental health, including:

  • ineffective communication;
  • excessive pressure;
  • poor leadership; and,
  • organisational culture.
The standard enables organisations to prevent work-related injury and ill health of their workers and other interested parties, and to promote well-being at work.

ISO 45003 looks at:

  • how to identify the conditions, circumstances, and workplace demands that have the potential to detriment the mental health and well-being of workers;
  • how to identify primary risk factors and assess them to determine what changes are needed for improving the work environment; and,
  • how to identify and address work-related hazards and manage psychological risk within an occupational health and safety management system.

Norma McCormick, Project Leader of the ISO Committee that developed the ISO 45003 standard, is quoted by the ISO saying:

“Every organization has occupational health and safety responsibilities, and the current pandemic has brought into sharp focus the important role that psychological health in the workplace plays.”

“While many have felt powerless about the impact of recent events, there are many things that can be done to build the resilience of staff and promote a strong organizational culture. This standard brings together international best practice in this area and is relevant to companies of all types and sizes.”

ISO 45003 will help users to satisfy the requirements of ISO 45001 and establish the foundation for a resilient and dynamic organisation with a strong, healthy, and happy workforce.

The standard fits in with the ISO’s overall strategy, defined in their recent publication ISO Strategy 2030.

ISO Strategy 2030: Goals

The ISO’s goals for 2030 are defined as:

  1. Meeting Global Needs;
  2. ISO Standards are Used Everywhere; and,
  3. All Voices are Heard.

These goals are in alignment with their overall vision:

“Making lives easier, safer, and better”

Click the button below to check the ISO’s official publication on the ISO Strategy 2030.

Certifiable ISO Standards

In Australia, the standards that are most common for certification are:

Through quality processes, ISO-certified organizations are able to constantly monitor and improve their well-documented and structured processes. These organizations lead the way in terms of quality, efficiency, and productivity.

Each ISO standard has different specific benefits, and together they work to provide a solid and streamlined foundation for a successful organization. ISO-certified businesses tend to have better customer retention and satisfaction, lower staff turnover, and consistent quality outcomes.

An ISO-certified management system can also help to reduce costs, increase market share and gain access to new markets.

4 Steps to ISO

Get in touch with QSM Group today to discuss your ISO compliance and certification needs. 

Our experienced consultants work with you to develop, implement and monitor your management systems. We can also assist with achieving certification to any desired certifiable ISO standards.

4 Steps to Achieving ISO Certification
4 Steps to Achieving ISO Certification with QSM Group
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