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Online vs. Offline Inductions

In this video, QSM Group’s director and nine other Mango Software partners discuss their thoughts on whether online or offline inductions are more effective.

Discussing topics such as what should be in an induction and how to assess whether an induction has been successful, the group concludes that a combination of online and offline inductions is most effective.

Mango partners featured in this video are:

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  • Using a combination of both offline and online resources in your on-boarding process is most effective;
  • Content is most important and must be relevant to the site, role and responsibilities that the person coming on board will have;
  • Identify key issues that can be assessed to determine the effectiveness of the induction process; and,
  • Avoid an information overload – consider staging the induction process over a short period of time, like a mini development plan.
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