ISO (International Organisation for Standardisation) is an independent, non-governmental organisation representing the National Standard Institutes of over 150 countries. They develop and publish international standards in response to the needs of the international market and global expert opinions.
ISO Certification ensures products and services are of a high quality and showcases the credibility of businesses to consumers. There are two steps to certification, first reviewing and optimising your business processes and systems so that they meet ISO Compliance standards and second, an external audit.
There are ISO Compliance standards for several different aspects of a business’s operations, including quality management, food safety, risk management and information security. To read in detail about the common ISO Compliance standards used in Australia, click here.
Adopting ISO Compliance principles, with or without certification, can enhance your business’s productivity and performance tenfold. Below we discuss four of the main ways in which ISO Compliance standards can help a business.
Optimising and streamlining all of your business processes and systems can make the ongoing operation of your business significantly more effective. ISO Compliance standards require a business to review their internal processes in detail, identify room for improvement and then optimise every stage of the process to minimise waste and maximise productivity.
Increased Business Volumes/Business Expansion
ISO Compliance standards can contribute to increasing overall business volumes as well as a business’s capacity to expand. When a business is optimised in line with ISO Compliance standards, it well-positions them to easily expand their service offering and/or market share.
Optimized Working Environment
A safe, clean and consistent working environment can help to improve employee satisfaction. ISO Compliance standards promote the highest standard of occupational health and safety management. A business that has been optimized in this way may find that employee satisfaction and retention is increased whilst workplace incidents are reduced.
Brand Reputation/Competitive Advantage
ISO Certification is a massive asset for any business, it tells other businesses and consumers that you offer a quality product and/or service that meets international standards for quality, health, safety and environmental management. ISO Compliance and Certification can be promoted in all of your marketing, making you an attractive choice and giving you a competitive advantage.
As you can see, there really only is benefits to be seen from a business adopting ISO Compliance standards. If a business is struggling in areas such as quality management, customer satisfaction, employee morale, risk management or environmental management, ISO Compliance and Certification should be considered as part of the solution to address these struggles.
QSM Group has worked with many businesses around Australia, helping them implement ISO Compliance Standards throughout their company and achieve ISO Certification. We have never had a business not achieve their desired accreditation. You can read some of our success stories here or watch case studies on QSM Group clients here.
If you are ready to optimize your business and implement ISO Compliance principles or achieve ISO Certification, contact us today to see how we can help.